Those who go to hell do not want to go to heaven.
“There are only two kinds of people: those who say to God, in the end, ‘Thy will be done,’ and those to whom God says, in the end, ‘Thy will be done’. Without that self-choice, there could be no Hell…The doors of Hell are locked from the inside.” (C.S. Lewis)
“It is not so much what we believe or what we do, but what we are that will determine our future state.” (St. Symeon the New Theologian)
“In the future life, the Christian is not examined if he renounced the whole world for Christ’s love, or if he has distributed his riches to the poor or if he fasted or kept vigil or prayed, or if he wept and lamented for his sins, or if he has done any other good in this life, but he is examined attentively if he has any similitude with Christ, as a son does with his father.” (The River of Fire)